Juanita Markham is a Professional Technical Support Specialist who has supported INFOhio's initiatives to transform student learning for 19 years. She currently provides support for INFOhio's BLUEcloud products, works with the technical team to assist Ohio’s Information Technology Center (ITC) Providers as they serve K-12 schools, and performs many organizational functions for INFOhio. She recently read Overcomer, by David Jeremiah, is learning to knit, and enjoys her 11 Pomeranian/Rat Terrier-Chihuahuas.